Overview

  1. This website is owned by CBZ Holdings Limited, a company with limited liability duly incorporated in accordance with the laws of Zimbabwe.
  2. This website is made available free of charge.
  3. The information contained on this website is for information purposes only and CBZ Holdings Limited does not hold itself out as providing legal, financial or other advice through this website.
  4. These Terms and Conditions govern your use of the website and each time you access the website you agree to be bound by them. If you do not accept these Terms and Conditions in full you should not access or use this website and should leave the website immediately.
  5. You may find links to other websites on this website. By selecting any external link on this website, you will jump to an unaffiliated third party website that may offer a different privacy policy and level of security. CBZ Holdings Limited does not offer, endorse, recommend or guarantee any product or service that may be available on third party websites.
  6. You should also note that particular products and services provided by any member of CBZ Holdings Limited may have their own terms and conditions which will form the legal agreement between you and that member of the CBZ Holdings (‘Product Terms and Conditions’). You should carefully read such terms and conditions before obtaining the product or service from that member of CBZ Holdings Limited.
  7. Please note that not all the products and services that you may be able to view on this website will be available in all geographical locations in Zimbabwe. Such products and services (such as internet banking) may be subject to their own Product Terms and Conditions.
  8. CBZ Holdings Limited does not guarantee that the website, or any content on it, will always be available or be uninterrupted. CBZ Holdings Limited will therefore not be liable to you if for any reason the website is unavailable at any time or for any period.
  9. Access to this website is permitted on a temporary basis. CBZ Holdings Limited may suspend, withdraw, or discontinue all or any part of the website without notice.
  10. The information, material and content provided in the pages of this website or any Product Terms and Conditions may be changed at any time without notice. CBZ Holdings Limited may change the Terms and Conditions at any time by updating these pages. You agree to review any applicable terms and conditions regularly and that your use of any part of this website will be subject to any such changes once they are made.
  11. CBZ Holdings is committed to protecting your privacy. All information gathered from you in connection with your use of the website will not be disclosed to third parties without your consent except as dictated by the law.
  12. The information on this website is based on understanding of current laws, regulations at the time of going to press. Future changes in laws and regulations could affect the information on this website. Before you make any decision or take any action that might affect you or your personal finances or business, you should always consult a suitably qualified professional adviser(s) to obtain appropriate financial, legal, accounting, tax and other advice.
  13. While CBZ Holdings Limited has taken reasonable steps to ensure the accuracy, currency, availability correctness and completeness of the information contained on this website, CBZ Holdings Limited makes no warranties or representations regarding the accuracy, adequacy, completeness or timeliness of the content, information, material, products and services of the website nor regarding the error-free use of the website.
  14. Save for any warranties expressly made herein, all other warranties and representations, to the fullest extent permitted by applicable law, are excluded. The use of this website is at your sole risk.
  15. To the extent permitted by law, neither CBZ Holdings Limited nor any member of the CBZ Group shall be liable for any damage, loss or liability (whether arising in contract, delict, including negligence, or otherwise arising out of or in connection with (a) your use of this website; (b) your reliance on or your inability to use the information, products or services on this website; and/or (c) any failure in performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure to this website or your use or attempted use of it.
  16. The above exclusions apply to any damage which is direct, indirect, special, incidental or consequential or consists of loss of profits, business, goodwill, opportunity or data. All of the above exclusions apply even if you have advised us or any other member of the CBZ Group of the possibility of the above types of damage, loss or liability.
  17. You may not decompile, reverse-engineer or disassemble any part of the website or its contents or any software used in connection with the website.
  18. You may not misuse this website by hacking or to send or distribute multiple unsolicited junk e-mails or messages, chain letters or otherwise to interface with or disrupt the service or the networks through which you have access.
  19. You may not use this website for any commercial, profit-making or re-sale purposes, including the systematic extraction and/or re-utilisation of any part thereof.
  20. To help us improve our service and in the interest of security, we may monitor and/or record communications (whether over the internet, telephone or otherwise) between you and us. All recordings are our sole property.
  21. All intellectual property rights (including, without limitation, copyright, database rights, design rights, patents and trademarks) in this website are owned by or licensed to us unless otherwise stated. You may print, copy, download or temporarily store extracts from the website personal use or to help you use our products and services but you may not alter or otherwise make any changes to any material obtained from the website in any form, including, without limitation, removing any identifying marks or legends from such material. Any other use is prohibited unless you first request and obtain our written permission. Without limiting the above, unless you first obtain our written consent, you may not reproduce, modify, adapt, transmit, publish, broadcast, create derivative works of, store, archive or in any way exploit all or any part of this website.
  22. If any part of these Terms and Conditions is found by any court or other competent authority to be invalid, unlawful or unenforceable then such part shall be severed from the rest of such terms which shall continue to be valid and enforceable to the fullest extent permitted by law.
  23. These Terms and Conditions are governed by and interpreted in accordance with the laws of Zimbabwe. The courts of Zimbabwe will have exclusive jurisdiction in respect of any dispute which may arise in connection with these Terms and Conditions and/or your use of this website.
  24. CBZ Touch mobile app has access to the contact list maintained on a customer’s device for various transaction types. This allows customers to send money to contacts maintained in their mobile phone. The protection of personal information is of the utmost importance and security and proper use of customer information is mandatory. We do not store nor use the contact information for any other purpose except to facilitate transactions by linking the chosen phone number to existing CBZ account number. CBZ Bank follows all applicable laws and regulations in Zimbabwe including but not limited to any privacy legislation and data protection legislation governing Customer data.